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RIP Facebook…again
Hello Facebook people. TL;DR for the below. I’m leaving Facebook. Don’t take it personally. All right. Now for the long version. 8 years ago I started a new Facebook account. It was meant to support the development and publication of a book. A marketing tool, if you like. Well, the book is written and more…
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In the Beginning
The first in a new era of blogs. This one is the as yet to be really started blog of Selezen. To be honest, this post is just a placeholder until I manage to move the old blogs onto this site. Nothing to see here – move along. Check out the rest of the site…
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Settling In
This is a placeholder message for the HUGHESD blog until such time as I can get round to copying over the content from the appropriate site. Basically it’s all going to be blog stuffs.
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From the shadows they came…
Hi there Kickstarter fans, Apologies for the long delay since the last update. Life, the universe and other non-publishing activities have just taken up the majority of my time lately, between family duties, the Day Job and personal issues. I won’t bore you with the details. A few people have asked some questions over the…
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Amazon Support – Episode 6
It ends not with a bang but with a whimper. Yes, I’ve had enough of shouting. It gets you nowhere. Amazon’s customer services robots are far too thick skinned (or possibly stupid) to realise that when someone has got to the point where they feel the need to yell, their battle has already been lost…
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Amazon Support – Episode 5
Last night I raised this as a complaint. Here’s the brief transcript: Me:I wish to speak to a senior team leader or manager to discuss the incompetence and ignorance of customer services. And the apparent lack of ability of a logistics company to achieve a delivery. You’re now connected to Medha from Amazon.co.uk Medha:Hello, my…
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Amazon Support – Episode 4
Another missed delivery time, another attempt to clear up what is going on. Note now it has been approximately 36 hours since the product was picked up from the Nottingham depot and still, no-one seems to be able to tell me where it is!! And this is the best one – another set of the…
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Amazon Support – Episode 3
Part three – still the second attempt to sort this out, but with a more stable connection and a different person. Me:I would like to speak to Amith please You’re now connected to Nanda from Amazon.co.uk Nanda:Hello, my name is Nanda. I’ll definitely help you with that. Hello DAVID Me:Hellop Nanda:I’ll help you with your…
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Amazon Support – Episode 2
There follows the second saved exchange. This is actually only part of the conversation up to the first time I was disconnected. 2 November 2017 12:12:38 Initial Question: Why has my delivery date been changed from “GUARANTEED 1st Nov” to “1st to 6th Nov”??? And when can I actually expect my Amazon Prime delivery???2 November…
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Amazon Support – The Saga Begins
Introduction Nine times out of ten, Amazon get it right. I’m an Amazon Prime customer. I get it solely for the free delivery and “guaranteed one-day service”. As noted, normally there are no issues. Lately, however, things seem to be changing. For one, the delivery drivers seem to be inconsistent in their ability to read…